Within your Optix dashboard, you have the ability to choose which features are enabled. The below features can be turned on or off:

User Onboarding

Choose whether you'd like to allow users to sign themselves up via your app. This can be set under Settings > Mobile apps > Access.

Web widgets

  • Drop-in bookings: Allow prospective users to make bookings via your website.

  • Sign-up: Customize the sign-up experience for prospective users via your website.

  • Tour bookings: Allow prospective users to book a tour to your space via your website.

Desk booking

This feature allows users to see the 'Book a Desk' option on the home screen of their mobile app and make desk reservations by the hour. If you operate on a first come, first served policy for desks then this does not need to be enabled.

Room booking

This feature allows users to see the 'Room booking' option on the home screen of their mobile app and make bookings for resources at your location.


As a location administrator, you will always be able to create and manage teams if you wish to do so. Enabling this feature will allow users to create teams and add team members themselves through the app.


Plans are a mechanism through which you can provide booking allowances and discounts to users, and is also the means by which you can create recurring charges.

Report issue

When enabled, users will see 'Report an issue' as an option in the menu of their mobile app. This allows users to instantly report issues with more details to your primary location contact.


Check-ins allow you to understand who is on site, and is the mechanism by which a daily allowance provided on a plan is consumed. If you have your plans set up with check-in allowances or want to be able to see who is on site, you should enable this feature.


Products allow you to create a catalogue of products or services that you can sell to your users. Your users can conveniently purchase these products and services directly from their mobile device.

Community directory

The community directory allows your users to message each other, learn more about the other users in their community, and receive communication from their colleagues and admins.


The Feed feature enables you to create a sense of community through your app. You can post to the feed, and give your users a chance to contribute to the feed as well, with new posts and comments, driving user engagement.

To make changes to any of the features noted above:

  1. Click Settings from the left-hand menu, then scroll down to the feature you'd like to make changes to.

  2. Click on which feature you'd like to update and disable/enable from that page

Disabling features will remove any associated sections from both the dashboard and mobile app. You can always change your mind and turn them back on later!

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