A team is a collection of users affiliated with the same company/group. The teams functionality is used to assign plans to a group of users, either through shared usage or individual usage, as well as to create one invoice on behalf of the team’s collective usage. The administrator of that team will handle all incoming invoices through a team payment method.

When you create a team, each team member will also be added to your Optix account as an individual user. This allows you to do a few things:

  • Have the user's direct contact and profile information in your admin dashboard
  • Message the individual user directly
  • Add the user to their own individual user plan, in addition to any team plans, should you wish to do so

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