For Admins | Community

Learn how to connect with your users through messaging, announcements, and events

21 articles in this collection
Written by Jenna C.

Quick Guide to Community

As an admin, learn how to navigate the Community section of the Optix dashboard

Written by Jenna C.
Updated over a week ago

Feed

What kind of content should I post on my community feed?

Learn how to utilize the Community Feed to create an engaged community

Written by Jenna C.
Updated over a week ago

How do I create and publish a community feed post?

As an admin, learn how to add news and important workplace information to your community feed

Written by Jenna C.
Updated over a week ago

How do I 'pin' a community feed post?

As an admin, learn how to ensure your post doesn’t not get lost amongst your Community Feed

Written by Jenna C.
Updated over a week ago

How do I edit a community feed post?

As an admin, learn where to go to delete a post

Written by Jenna C.
Updated over a week ago

How do I let users comment and post in the community feed?

Learn how to enable or disable user commenting and posting on your community feed

Written by Jenna C.
Updated over a week ago

How do I remove a community feed post?

As an admin, learn how to delete a community feed post

Written by Jenna C.
Updated over a week ago

Announcements

How do I create an announcement?

As an admin, learn how to send one-off announcements to your users in the mobile app

Written by Jenna C.
Updated over a week ago

How do I edit an announcement?

As an admin, learn how to alter the announcement you’ve created

Written by Jenna C.
Updated over a week ago

Where do users see announcements in the app?

As an admin, learn what your users see when you make an announcement live

Written by Jenna C.
Updated over a week ago

How do I gauge performance of an announcement?

As an admin, learn how to see the views your announcement has accrued

Written by Jenna C.
Updated over a week ago

How do I remove an announcement?

As an admin, learn how to delete an announcement

Written by Jenna C.
Updated over a week ago

Messaging

Communicating with your users

Learn about all the ways you can communicate with your users

Written by Jenna C.
Updated over a week ago

How do I send a message to a user?

Learn how to send messages to a single user from the admin dashboard

Written by Jenna C.
Updated over a week ago

How do I send the same message to multiple users?

As an admin, learn how to communicate with several users at once

Written by Jenna C.
Updated over a week ago

How do I review messages I've sent to users?

Learn how to view your message history from within the admin dashboard

Written by Jenna C.
Updated over a week ago

How do I set the default directory status for my users?

As an admin, learn how to require your users to opt in to the user directory

Written by Jenna C.
Updated over a week ago

Events

How do Events work in Optix?

As an admin, learn how events work and what to do to enable Events in your dashboard

Written by Jenna C.
Updated over a week ago

How do I create an event in Optix?

As an admin, learn how to create an event in your dashboard

Written by Jenna C.
Updated over a week ago

How do I update an event?

Learn how to make changes to the date, time, and location of your event

Written by Jenna C.
Updated over a week ago

How do I remove an event?

As an admin, learn how to delete an event from your dashboard

Written by Jenna C.
Updated over a week ago