For Admins | Community
Learn how to connect with your users through messaging, announcements, and events
21 articles in this collection
Written by Haley Clarke and Alison Parker
Written by Haley Clarke and Alison Parker
Feed
What kind of content should I post on my community feed?
Learn how to utilize the Community Feed to create an engaged community
Written by Alison Parker
Updated yesterday
Updated yesterday
How do I create and publish a community feed post?
As an admin, learn how to add news and important workplace information to your community feed
Written by Alison Parker
Updated yesterday
Updated yesterday
How do I 'pin' a community feed post?
As an admin, learn how to ensure your post doesn’t not get lost amongst your Community Feed
Written by Alison Parker
Updated yesterday
Updated yesterday
How do I edit a community feed post?
As an admin, learn where to go to delete a post
Written by Alison Parker
Updated yesterday
Updated yesterday
How do I let users comment and post in the community feed?
Learn how to enable or disable user commenting and posting on your community feed
Written by Alison Parker
Updated yesterday
Updated yesterday
How do I remove a community feed post?
As an admin, learn how to delete a community feed post
Written by Alison Parker
Updated yesterday
Updated yesterday
Announcements
How do I create an announcement?
As an admin, learn how to send one-off announcements to your users in the mobile app
Written by Haley Clarke
Updated yesterday
Updated yesterday
How do I edit an announcement?
As an admin, learn how to alter the announcement you’ve created
Written by Alison Parker
Updated yesterday
Updated yesterday
Where do users see announcements in the app?
As an admin, learn what your users see when you make an announcement live
Written by Alison Parker
Updated yesterday
Updated yesterday
How do I gauge performance of an announcement?
As an admin, learn how to see the views your announcement has accrued
Written by Alison Parker
Updated yesterday
Updated yesterday
How do I remove an announcement?
As an admin, learn how to delete an announcement
Written by Alison Parker
Updated yesterday
Updated yesterday
Messaging
Communicating with your users
Learn about all the ways you can communicate with your users
Written by Alison Parker
Updated yesterday
Updated yesterday
How do I send a message to a user?
Learn how to send messages to a single user from the admin dashboard
Written by Alison Parker
Updated yesterday
Updated yesterday
How do I send the same message to multiple users?
As an admin, learn how to communicate with several users at once
Written by Alison Parker
Updated yesterday
Updated yesterday
How do I review messages I've sent to users?
Learn how to view your message history from within the admin dashboard
Written by Alison Parker
Updated yesterday
Updated yesterday
How do I set the default directory status for my users?
As an admin, learn how to require your users to opt in to the user directory
Written by Alison Parker
Updated yesterday
Updated yesterday
Events
How do Events work in Optix?
As an admin, learn how events work and what to do to enable Events in your dashboard
Written by Haley Clarke
Updated yesterday
Updated yesterday
How do I create an event in Optix?
As an admin, learn how to create an event in your dashboard
Written by Alison Parker
Updated yesterday
Updated yesterday
How do I update an event?
Learn how to make changes to the date, time, and location of your event
Written by Alison Parker
Updated yesterday
Updated yesterday
How do I remove an event?
As an admin, learn how to delete an event from your dashboard
Written by Alison Parker
Updated yesterday
Updated yesterday