Optix

As an admin, learn how to navigate the Community section of the Optix dashboard

Quick Guide to Community

Learn how to connect with your users through your feed, announcements and messaging

Learn how to utilize the Community Feed to create an engaged community

As an admin, learn how to add news and important workplace information to your community feed

As an admin, learn how to ensure your post doesn’t not get lost amongst your Community Feed

As an admin, learn where to go to delete a post

Learn how to enable or disable user commenting and posting on your community feed

As an admin, learn how to delete a community feed post

As an admin, learn how to send one-off announcements to your users in the mobile app

As an admin, learn how to alter the announcement you’ve created

As an admin, learn what your users see when you make an announcement live

As an admin, learn how to see the views your announcement has accrued

As an admin, learn how to delete an announcement

Learn about all the ways you can communicate with your users

Learn how to send messages to a single user from the admin dashboard

As an admin, learn how to communicate with several users at once

Learn how to view your message history from within the admin dashboard

As an admin, learn how to require your users to opt in to the user directory

Find answers and get help from Intercom Support and Community Experts