Bookings refer to a reserved amount of time users have scheduled to use a specific resource. Based on your resource and plan settings, users can be charged accordingly for resource access, hourly usage, or daily usage.

Check-ins, on the other hand, are an alternative way of providing access to your flexible office space where by a user can ‘check-in’ for the day and access your common areas and specified amenities. Users would be charged a pre-set day rate each time they check-in.

Bookings and Check-ins can work together to provide your user access to your workspace. For example, a user can pay to check-in to your workspace and have access to general amenities, and on the same day, book a meeting room or desk for an hour.

On the Bookings page of your dashboard, you’ll be able to view & edit bookings, past, present and future. Just getting started? Here’s some need-to-know information when creating bookings or check-ins for the first time.

📖 Book it!

  • If a user changes their mind, you can easily cancel a booking on their behalf

✅ Just checking in...

  • Looking for more info on how check-ins work in Optix? Click here.
  • You can always go in and cancel a check-in on a user's behalf

If you’re interested in looking into a user’s past bookings or check-ins with your organization, you can view their historical data.

If you’re looking for more information on Bookings & Check-ins, we recommend you browse this collection for more detailed FAQs! And, as always, feel free to reach out with any further questions using the chat box in the bottom right corner, or by emailing the Optix Support Team. Happy browsing!

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