If one of your users is looking to remove card details from their account, they can either do so themselves, or you can update this information on their behalf.

Note: This can only be done for an individual user. For teams, the team administrator must amend their payment method.

  1. Select Users from the left-hand menu

  2. If adding a method to a team, select Teams

  3. Search for the user/team that you'd like to add a payment method to

  4. Select Account from the side panel

  5. Click the more button (three vertical dots) next to the payment method you wish to remove, then click Remove


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