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How do I remove a payment method for a user?
How do I remove a payment method for a user?

As an admin, learn how to remove a payment method on behalf of a user

Sarah L. avatar
Written by Sarah L.
Updated over a week ago

If one of your users is looking to remove card details from their account, they can either do so themselves, or you can update this information on their behalf.

Note: This can only be done for an individual user. For teams, the team administrator must amend their payment method.

  1. Select Users from the left-hand menu

  2. If adding a method to a team, select Teams

  3. Search for the user/team that you'd like to add a payment method to

  4. Select Account from the side panel

  5. Click the more button (three vertical dots) next to the payment method you wish to remove, then click Remove

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