By default, your users will be able to cancel their check-ins by clicking the check-in icon on their home screen. If you would like this option to exist only for admins, you can customize your Check-in settings within your admin dashboard.
Click Settings from the left-hand menu
Click Features then Check-ins
Next to 'Allow users to cancel their check-ins', click the toggle to slide into the off position
To cancel a check-in on behalf of a user:
Navigate to your Users page
Search for the user you'd like to cancel the check-in for
Click on the user, and in the account panel navigate to their Check-ins
Click on the three dots next to the check-in that you want to cancel
Click Cancel check-in
Note: If the check-in had been deducted from Allowance, this check-in will be added back to their wallet. If it had caused a charge, the charge will be reversed and credited.
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