If you’d like to cancel a booking prior to the start booking time, follow the steps outlined below:
- Tap the Menu icon
- On iOS, select either Room bookings or Desk bookings. On Android, select either My room bookings or My desk bookings
- To cancel, scroll to the bottom of the screen and tap Cancel booking.
If you are in the middle of an active booking, you will see a tray with the booking details at the bottom of your screen. Tap this tray to end your current booking. Ending a booking early will result in a partial refund to your account for the remaining portion of the booking.
Need more info on the mobile app?