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How do I cancel a booking?

As a user, learn how to delete a booking you no longer wish to attend

Written by Sarah L.
Updated today

If you’d like to cancel a booking prior to the start booking time, and your organization allows you to do this, follow the steps outlined below:

  1. Tap the Menu icon

  2. Select the section titled Bookings, and select the resource/booking in question

  3. To cancel, scroll to the bottom of the screen and tap Cancel booking.

If you are in the middle of an active booking, you may see a tray with the booking details at the bottom of your screen. Tap this tray to end your current booking. Ending a booking early may result in a partial credit to your account for the remaining portion of the booking which can be applied to future bookings, however each companies cancellation policy is unique.

Important: Please check with your organization administrator to learn more about your organizations cancellation policy.


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