If you’d like to cancel a booking prior to the start booking time, follow the steps outlined below:

  1. Tap the Menu icon
  2. On iOS, select either Room bookings or Desk bookings. On Android, select either My room bookings or My desk bookings
  3. To cancel, scroll to the bottom of the screen and tap Cancel booking.

If you are in the middle of an active booking, you will see a tray with the booking details at the bottom of your screen. Tap this tray to end your current booking. Ending a booking early will result in a partial refund to your account for the remaining portion of the booking.

Need more info on the mobile app?

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