- Select Users from the left-hand menu
- Search for the user in which you'd like to see their status, click on the user
- In the side-panel, click Check-ins. Here, you'll be able to see if they're currently present, as well as if they're checked in
Present: A user who has given their app access to 'Location services' and is currently being picked up by the GPS as 'on-site.'
Checked in: A user who has been manually checked into the venue. In the above example, only two of the nine users are checked in. The rest are present, but are not checked in.
Note: As soon as a user is checked in, they will remain "Checked in" for the remainder of the day, even if they physically leave the venue and are no longer on-site.
To learn how a venue admin can check a user into the venue on their behalf, click here.
To learn how users can check themselves in on mobile, click here.