Skip to main content

What is a User's primary location?

As an admin, learn how primary locations work in Optix

Written by Sarah L.

A primary location is the main location a User or Team works out of. The reason for setting a primary location for your Users and Teams is to make it easier for you to manage your multi-location business.

Once you have set a primary location for your Users or Teams, you can filter your Users by location in order to preview users, teams, invoices, bookings, etc. that are relevant to that location.

How to set a primary location as an admin

For an individual User

  1. Select Users from the left-hand menu

  2. Click on the User's name to open their profile

  3. In the Details section, locate the Primary location field

  4. Select a location from the dropdown, or choose None to clear it

  5. Click Save

When creating a new User

  1. Select Users from the left-hand menu

  2. Click Add User

  3. In the form, select a value for the Primary location field

  4. Complete the remaining details and click Save

For multiple Users at once

  1. Select Users from the left-hand menu

  2. Use the checkboxes to select the Users you want to update

  3. Click Bulk edit from the action bar at the bottom of the screen

  4. Select the Primary location and choose the desired location

  5. Click Save

If you’d like to learn how to set a primary location for your Users in more details, click here.

Note: The multi-location feature is only available when subscribed to a Pro, Grow or Scale plan. For more detailed information, visit our pricing page.


Need more info on Users, Teams & Check-ins?

Did this answer your question?