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How do I change my password?

As a user, learn how to update your account password

Written by Sarah L.

It's easy to update your password while remaining logged into your app.
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​Note: Optix will only approve strong passwords, which include no common words or repeated sequences (ie. 1234, aaa, 123abc!)

  1. Tap the Menu icon​
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  2. Tap your name
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  3. Select Settings
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  4. Tap Change Password
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  5. Enter your existing password, then type your new password twice
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  6. Tap Save (Android) or Change Password (iOS)


Need more info on the mobile app?


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