How do I change or reset my password?

As an admin, learn what to do if you forgot your password or simply need to change it

Written by Alison Parker
Updated over a week ago

Within the admin dashboard

Click on your profile photo/avatar in the top left corner of your Optix web dashboard
Click Account
Click the Settings tab
Next to 'Password' click Change

If you've forgotten your password

Navigate to your optixapp.com subdomain
In the text box below 'E-mail address,' enter the email address associated with your Optix account
Click Forgot password? under the 'Password text box'
This will open a confirmation page. Re-enter your email address and click Reset Password
This will trigger an email to be sent to you. Follow the instructions in the email to finish resetting your password

Need more info on Getting Started?

Take a look at this quick guide to dive deeper.