Within the admin dashboard
Click on your profile photo/avatar in the top left corner of your Optix web dashboard
Click the Settings tab
Next to 'Password' click Change
If you've forgotten your password
Navigate to your optixapp.com subdomain
In the text box below 'E-mail address,' enter the email address associated with your Optix account
Click Forgot password? under the 'Password text box'
This will open a confirmation page. Re-enter your email address and click Reset Password
This will trigger an email to be sent to you. Follow the instructions in the email to finish resetting your password
Need more info on Getting Started?