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How do I connect Kisi and Optix?

As an admin, learn how to link Kisi access groups/teams with plans in Optix to provide seamless physical access control to your users

Sarah L. avatar
Written by Sarah L.
Updated over a week ago

Generate the Kisi API key

  1. Sign in to Kisi

  2. On the top right corner, select your name and click on My Account

  3. Navigate to the API tab and click on Add API key

  4. Enter a name for the API key and your Kisi password. Click Add

  5. Copy the API key shown on the screen and click Close

IMPORTANT: Kisi suggests creating an API Key from a Place/Organization Owner or Administrator account so that the integration has that level of access. However, please note that you will be granting that access (Place/Organization Owner or Admin) to the integration. For more information, check out User roles and permissions.

Integrating Kisi and Optix

If you want to unlock doors with your Optix app, please contact us. Please note: A white-labelled app is required in order to access this feature.

  1. Select Apps from the left-hand menu, then click Find new apps

  2. Scroll down and click Kisi

  3. Click Install

  4. Input the API key you generated in Kisi and click Save 

Note: By default, organizations that have a white labelled app and Kisi embedded (to enable the tap to unlock functionality) will have users created in Kisi automatically any time they open Optix app. We had to do this to improve the reliability of the tap to unlock functionality a user may not open the Optix app before trying to unlock the door.


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