Optix

As an admin, learn about the Optix and Kisi integration

What does the Optix and Kisi integration do?

As an admin, learn how to link Kisi access groups/teams with plans in Optix to provide seamless physical access control to your users

How do I connect Kisi and Optix?

As an admin, learn how to map your Kisi groups with your Plans, Passes, resources, and locations to give users access to your organization

How do I provide Kisi access to my users with Optix?

As an admin, learn about automating your check in process with the Kisi integration

How do I automate my check-in process with Kisi?

As an admin, learn how to troubleshoot common Kisi issues such as 'unable to detect location', 'unable to unlock doors' and 'no locks found'

Why doesn't my User have Kisi access?

As an admin, learn how to troubleshoot issues or errors when a User tries to tap into your space using the white-labelled app

Why aren't my Users able to tap into the space or door?

As an admin, learn how to add Optix as an 'Observer' to your Kisi account so we can support with troubleshooting Kisi issues or errors

How do I add Optix as an 'Observer' in my Kisi dashboard?

Sarah L.

Kisi

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