The Inbox is designed to make it easy for you to communicate with your active users, and for users to connect with each other.
Note: If a user has not yet downloaded the app, they will receive your message as an email. All other users will receive it via the app, and there will be an associated push notification.
To send a message to an individual user from the Inbox:
Navigate to the Inbox from the far left-hand panel
Select the 'New message' icon above your inbox list and type the User's name
Type your message in the message box on the right
Note: You can leave hidden notes in the conversation for yourself or other admins to view. Your users will not be able to see your notes.
To send a message to an individual user from the User list:
Click Users from the left-hand menu
Locate the user you'd like to message and click the three dots on their user line
Select Send message.
From the pop-up message box, type your message and if you'd like the message to be sent via email, select the 'Also send via email' box
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