Allowance is what provides your Users and Teams with the ability to consume Check-ins at your Location(s), make Resource Bookings, and/or purchase Products. It is comprised of hours, monetary currency, Uses, and/or your own Custom Allowance Unit that can be purchased by or assigned to a User or Team.

There are three ways in which a User or Team can get Allowance:

  1. Plans

  2. Passes

  3. Allowance manually added to their balance.

An example of this could be: A User is added to a Plan that gives them 10 hours of Allowance to all Resources every month. This would add 10 hours of Allowance to their account. This same User could then purchase a Pass with an additional 5 hours of Allowance, topping up their Allowance to 15 hours. An administrator could then go in and deduct 2 hours of Allowance, totalling 13 hours of Allowance for this User.

As the User consumes their 13 hours of Allowance, Optix will keep track of their remaining Allowance. Once the User has depleted their Allowance, they could either book a Resource and pay the hourly price for booking this specific Resource or they could purchase another Pass to top up their Allowance. It is possible to prevent Users from paying an hourly price and enforcing that they must always use Allowance. Learn more about that here.


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