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What is a primary location?

As an admin or User, learn what a primary location is and how to set it

Written by Sarah L.
Updated this week

A primary location is the main location a User or Team works out of. The reason for setting a primary location is for your organization administrators to manage payments and Users in their coworking spaces. Your Plans and Passes might also be location-specific, meaning your allowance may only be used at your primary location.

How to change locations as a user

Changing your location will allow you to check into a specific location and will populate the room booking and/or desk booking screens to show the spaces available at that particular location.


To change locations:

  1. At the top of the home screen, tap the name of the location
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  2. Select the name of the location you'd like to switch to
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  3. Success! You've switched to the new location

Note: If you are a user who is a member of multiple Optix-powered organizations, you can easily switch between organizations in your Optix app.

Follow the steps below to switch the organization you are in:

  1. Tap the Menu icon in the bottom right corner

  2. Scroll down and tap Switch Organization

  3. Select your organization from the list or tap Iโ€™m working somewhere else

  4. Tap Search nearby and search for the organization you are looking to find

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