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What is a primary location?

As an admin or User, learn what a primary location is and how to set it

Written by Sarah L.

A primary location is the main location a User or Team works out of. The reason for setting a primary location is for your organization administrators to manage payments and Users in their coworking spaces. Your Plans and Passes might also be location-specific, meaning your allowance may only be used at your primary location.

How to change locations as a user

Changing your location will allow you to check into a specific location and will populate the room booking and/or desk booking screens to show the spaces available at that particular location.


To change locations:

  1. At the top of the home screen, tap the name of the location

  2. Select the name of the location you'd like to switch to

  3. Success! You've switched to the new location

Note: If you are a user who is a member of multiple Optix-powered organizations, you can easily switch between organizations in your Optix app.

Follow the steps below to switch the organization you are in:

  1. Tap the Menu icon in the bottom right corner

  2. Scroll down and tap Switch Organization

  3. Select your organization from the list or tap I’m working somewhere else

  4. Tap Search nearby and search for the organization you are looking to find

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