A smarter way to handle balances on invoices, you can now record a full or partial payment to an invoice or a full or partial refund when necessary. 

In this article we'll cover:

  1. Recording a payment or partial payment
  2. Recording a refund

Note:

  • The add a refund button will only appear on an invoice with a balance owing, this allows you to record that the amount owed has been paid out.
  • The record a payment button will only appear on Upcoming, Due or Overdue invoices, allowing you to record a payment or partial payment. 

Recording a payment or partial payment

On an Upcoming, Due or Overdue invoice you will have the option via the top right tool-bar to record a payment. 

Clicking this will prompt you to add a payment and note, allowing you to record a full or partial payment on an invoice. 

The payment and the new balance as well as the transaction history are recorded on the invoice.

The balance is also reflected on the main invoices screen.

Recording a refund

Similar to recording a payment, you can record a refund on an invoice with a balance owing. This is used to record that the amount owed to the member has been reimbursed, this option only appears on an invoice that has a Credit or Balance remaining. 

Prior to adding a refund to an invoice with a balance owing you can see the remaining credit.

Just like adding a payment, you can enter the amount refunded as well as a note. 

The final amount owing is adjusted and the transaction history is at the bottom of the invoice along with the note entered. 

You will now see that no balance is owed on this invoice from the main invoices screen. This indicates that the refund has been paid or that it has been used in another invoice. If you had only refunded a portion of the balance owing, the balance would reflect this as well. 

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