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Removing or Voiding Invoices
How do I remove a payment, partial payment, or refund from an invoice?
How do I remove a payment, partial payment, or refund from an invoice?

As an admin, learn how to delete payments from a specific invoice

Sarah L. avatar
Written by Sarah L.
Updated over a week ago

In the Invoices page of the dashboard, you can select any invoice and remove a payment, partial payment, or refund. To do so, follow the steps below:

  1. Navigate to the invoice that you'd like to correct
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  2. Click the three-dot menu in the top right hand corner and click Remove payment/credit
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  3. Select the payment, partial payment, or refund that you would like to remove and click Remove payment/credit

Note: By removing a payment, you are not refunding the user. You will still need to log into your payment gateway and process the refund.


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