When you access the directory (within the 'Connect' section of your mobile app), you'll notice dots next to each user's name that denote whether a user has downloaded the app and if they're currently in the organization.

Green dots appear next to the names of users who have downloaded the app and are present in the organization right now.

Grey dots appear next to the names of users who have downloaded the app but aren't present in the organization right now.

No dot appears next to the names of users who haven't downloaded the app yet.

Note: If a user has downloaded the app but denied the app access to 'location services', their dot will always be grey. This is because presence is determined through GPS.


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