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How do I add or remove Users and Team admins from my Team?
How do I add or remove Users and Team admins from my Team?

As a user (and Team administrator), learn how to make changes to your Team

Sarah L. avatar
Written by Sarah L.
Updated over a week ago

As the Team admin, you'll be able to add and remove members from your Team within the mobile app.

Adding a user

  1. In your organization’s app, tap the More icon at the bottom right of the navigation bar

  2. Select Teams from the menu

  3. Under 'Teams you administrate,' select the name of the team you wish to remove members from

  4. On iOS, tap the team members section. On Android, tap the users icon

  5. Tap Add user

Note: If your team has been assigned to a plan with individual usage (i.e. each member of the team has access to 30 hours of hot desk access per month), you'll need to contact your venue admin immediately in order to ensure the new member is added to your plan.

Removing a user

  1. Follow steps 1 - 4 above

  2. On iOS, tap the name of the user you wish to remove then tap Remove from team. On Android, tap the more button (three vertical dots) next to the user you wish to remove then tap Remove from team

NOTE: When a User is deleted from Optix, if they are in a Team, they will be automatically removed from the Team as well.

Designating another team admin

  1. Follow steps 1 - 4 for adding a user

  2. On iOS, tap the name of the user you wish to remove then tap Make admin. On Android, tap the more button (three vertical dots) next to the user you wish to remove then tap Make admin


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