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How do I edit a user's information on their behalf?
How do I edit a user's information on their behalf?

As an admin, learn how to update user properties including name, email and any custom properties you have defined

Sarah L. avatar
Written by Sarah L.
Updated over 3 years ago

User details can easily be updated within the admin dashboard. 

  1. Click on Users in the left hand menu

  2. Click on the user you wish to edit 

  3. In the user side panel, click on Account and then Edit

  4. Make any desired changes, and they will be saved automatically

  5. Click the back arrow in the top left of your screen to return to your user list

Users will be able to edit their personal details when viewing their profile within the mobile app. Email address changes must be made by an administrator. 

If you get an error message when changing a user's email address, contact Optix Support.

Need more info on Users, Teams & Check-ins?

Take a look at this quick guide to dive deeper.

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