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What is a Delay in Automations?

As an Admin, learn what a Delay is in Automations and how to use them.

Dan Squires avatar
Written by Dan Squires
Updated over 4 months ago

A Delay is a type of Control that allows you to add time delays between steps in your Automations. This helps you to space out actions and manage the timing of your processes more effectively.

Example: Follow up with users after their Tour Booking ended

  1. Trigger: New Tour Booking

  2. Delay: Wait for 1 day after the Tour Booking

  3. Action: Send an email

    1. "Hey there, how was your tour of our space last week?"

To add a Delay into your Automation:

  1. Click on Choose an action

  2. Click on Delay

  3. Select Until relevant date, and the delay is until 1 day after the Tour Booking

  4. Click Done

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