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Managing Invoices
How do I provide a discount as a line item on a user’s upcoming invoice?
How do I provide a discount as a line item on a user’s upcoming invoice?

As an admin, learn how to give a user a discount on their invoice using credit

Sarah L. avatar
Written by Sarah L.
Updated over a week ago

You can add a discount to a user or team’s invoice with credit. To add a discount on a user’s invoice:

1. From Users, select the user in question

2. From the right-side panel that appears, select Invoices

3. Locate the invoice you’d like to discount, and click view/edit in the right corner

4. Once in the invoice, click Add item

5. To discount a user’s invoice, select credit from the item type

6. Input the information regarding the discount you wish to set

Note: You can only provide a monetary discount rather than a percentage decrease.

7. Click Add to add the discount


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