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How do I provide a discount as a line item on a user’s upcoming invoice?
How do I provide a discount as a line item on a user’s upcoming invoice?

As an admin, learn how to give a user a discount on their invoice using credit

Sarah L. avatar
Written by Sarah L.
Updated over a month ago

You can add credit to a user or team’s invoice.

1. On the Users or Team tab, select the user or team you wish to apply credit

2. Navigate to the Invoices section of their account panel

3. Locate the invoice you’d like to discount, and click on the Invoice's line

4. Once in the invoice, click Add item

5. To discount a user’s invoice, select credit from the Invoice item type and input the information regarding the discount you wish to set

7. Click Add in the top right corner

Note: You can only provide a monetary discount rather than a percentage decrease.


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