If you need to change the status of users you can easily do so from the admin dashboard.
Navigate to your Users tab and search for the User
In the Details section of their account panel, locate the Status line
Select the status you wish to change this User to
Note: An 'inactive' user will automatically be set back to 'active' if they log into the mobile app to make a booking.
When making a user inactive, before you're able to deactivate a user, you must first remove any plans from the user's account.
You can also bulk change your Users' status by:
Select the User's checkbox next to their name from the User list
Select Bulk edit from the bottom blue bar and select Status
Click the status you wish to update your users to from the dropdown menu, then hit Save
Note: Users with a status of 'Inactive' will no longer count towards your active user count, starting in the next billing period. You can filter users by status to quickly see a list of 'inactive' users.
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