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How to use the Optix Help Center
How to use the Optix Help Center

As an admin, learn how to best utilize our Help Center to support you

Sarah L. avatar
Written by Sarah L.
Updated over a week ago

Our help center is the source of truth for our product support team. We maintain up-to-date information on a wide variety of actions you'll need to do in your admin dashboard. 

Our Help Center has powerful search integrated. When searching for a topic you need assistance with, first try searching that phrase or keyword(s), if those results are not helpful try searching with keywords that might be related. 

The Help Center Structure

Our Help Center is broken into several key segments to help you find what you're looking for. These segments closely mirror the left-hand menu in your web dashboard. Within each segment are further categories that help organize the support documents online.

Have a look through the different segments and their subcategories to familiarize yourself with what is available. 

Create Bookmarks

Do you have tasks that you do often but infrequently enough that you sometimes forget how to complete those tasks? If you come across a useful Help Center Article, bookmark it!

Create a folder in your bookmarks especially for your Optix Dashboard so that you always have a quick access to those articles, with just a few clicks - no more searching, scrolling and clicking!

Contact Support

If you've searched our Help Center and are still looking for help please do not hesitate to contact us or start a chat!

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