NOTE: DELETING DATA CANNOT BE REVERSED OR RECOVERED. THE OPTION TO DELETE DATA WILL BE AVAILABLE WHILST YOU ARE IN TRIAL AND FOR 28 DAYS FOLLOWING YOUR SIGN-UP TO OPTIX
During your Optix trial, you may have created sample users and bookings that you wish to remove now that you've signed up!
If you are only looking to remove some data, please contact your onboarding specialist. This FAQ will walk you through the process for deleting all data from your account.
The only information that will be preserved is:
Optix subdomain URL (e.g. coworking.optixapp.com)
Any additional locations that had been added
All the details on each of your 'Location' pages
Deleted information will include:
Plans & Passes
To delete your data:
Click Settings from the left-hand menu
Select Organization details under Organization
Scroll down and click Delete your data (if you do not see this option contact Optix Support)
Read and accept the warning modal that pops up, data deletion cannot be reversed
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