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Payment Gateways
How do I set up my payment gateway with Stripe (including US and Canada bank accounts)?
How do I set up my payment gateway with Stripe (including US and Canada bank accounts)?

As an admin, learn how to link Optix with your ACH-enabled Stripe account to accept/process payments

Sarah L. avatar
Written by Sarah L.
Updated over a week ago

The integration titled 'Stripe (including bank accounts)' allows your users to pay with methods other than credit card, including ACH (bank account/direct debit).

Note: ACH capability through Stripe is only available for US and Canada-based Stripe clients at this time. ACH payments take up to 5 business days to receive acknowledgement of their success or failure. Because of this, your Stripe balance takes up to 7 business days to reflect ACH payments in your available Stripe balance.

Your users can learn more about verifying their ACH payment method with Optix here.

In Stripe:

  1. Log in to your Stripe account

  2. Click Payments on the left hand menu, then click Settings

  3. Enable ACH payments 

  4. Click Developers from the left hand menu, then click API Keys

  5. Make note of your 'Secret key' as you will need to input this in Optix when activating the integration

In Optix:

  1. Select Apps & Integrations from the left-hand menu

  2. Scroll down and click Stripe (inc. US Bank Accounts)

  3. Click Install

  4. Input the 'Secret key' retrieved from your Stripe account in the 'Secret API Key' field and click Save

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