Skip to main content
All CollectionsFor Admins | Apps, Integrations & Payment GatewaysCalendars
Why was my Google Calendar or Office 365 booking not imported?
Why was my Google Calendar or Office 365 booking not imported?

As an admin, learn why an external booking may not appear in your dashboard

Sarah L. avatar
Written by Sarah L.
Updated over 3 years ago

If you have connected a calendar to Optix but an event is not being imported into to your calendar, it could be because of the following:

  • An existing meeting was in Optix and this external event would have created a double booking.

  • The booking is outside of the location opening hours, and the resource is not set to allow 24/7 booking.

Need more info on Apps, Integrations & Payment Gateways?

Take a look at this quick guide to dive deeper.
Did this answer your question?