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How do I temporarily disable user notification emails in Optix?

As an admin, learn how to enable silent mode to prohibit user notifications from sending

Sarah L. avatar
Written by Sarah L.
Updated over a year ago

Within Optix, you can enable 'Silent Mode' to temporarily disable user notification emails while you are setting up or making changes to your account.
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To enable 'Silent Mode':

  1. Click Settings in the left-hand menu

  2. Click User settings then select Silent mode

  3. Click Enable Silent Mode then Confirm

Note: The silent mode will disable all notifications for all Users, regardless of their status.

To disable 'Silent Mode':

  1. Click Manage on the dark purple bar at the top of your Optix web dashboard or follow steps 1-2 from above.
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  2. Click Disable Silent Mode and from the drop-down menu, select whether or not you would like to send welcome emails to users added while in silent mode

Need more info on Getting Started?

Take a look at this quick guide to dive deeper.
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