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How do I charge Users transaction fees?
How do I charge Users transaction fees?

As an admin, learn how to charge Users transactions fees

Kelly Yoon avatar
Written by Kelly Yoon
Updated over a week ago

To charge Users transaction fees such as credit card fees, follow the steps below:

  1. Click on Settings from the left-hand menu

  2. Under Features, select Invoicing

  3. Click Payment policy

  4. Click Configure Transaction Fees under Payment gateway transaction fees

  5. Enable Add transaction fees and specify the amount that you'd to charge your Users for each transaction

  6. Click Save

Note: the fee that the User will pay is based on the type of payment method used for the particular payment. This means that if the User is using a credit card, they will only be charged the transaction fee that's specified under the 'Credit Card Fee' field.

Note: Within the invoice, Optix will show the transaction fee based on the User's current default payment method OR the last payment attempt (if the User chose a different payment method)

Need more info on Invoices?

Take a look at this quick guide to dive deeper.
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