To update a pending invoice's line item:
Navigate to your Invoice page, and select the Invoice item tab.
Search for the User's name and select their pending invoice
To update a pending invoice from the User's account:
Select Users from the left-hand menu (then Teams if you are looking for a team)
Locate and click on the user or team
Navigate to the Invoices section of their account panel
Select their pending invoice (if available) which will open the invoice in a new tab
To remove and void the line item:
Select the three dots on the invoice item's line
Select Remove and void
Note: When removing and voiding an invoice item, the system will still consider this line 'invoiced' and could create refunds if something changes. For example, if you 'remove and void' a booking charge, then cancel the booking, a refund for that booking will be created.
Need more info on Invoices?