How do I cancel my Optix account?

If you'd like to shut down your Optix account, here are a few things to know:

• As noted in our Terms of Service, we require 30 days notice to cancel an Optix account
• If you're interested in canceling mid-billing cycle, keep in mind that your final invoice will be prorated (e.g. if you cancel halfway through a month, your final month will be 50% of the price you pay in a typical month)
• Ultimately, you'll need to speak with an Optix representative by phone to suspend or cancel your account.

To cancel your Optix account:

1. Click your avatar in the upper right corner of the dashboard
2. Select Optix Billing 
3. Under the 'Subscription' section, click the more button (three vertical dots)
4. Click Cancel subscription