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What does the Optix and IronWiFi integration do?

As an admin, learn about the Optix and IronWiFi integration

Sarah L. avatar
Written by Sarah L.
Updated this week

Click here to learn about the our integration with IronWiFi.

The Optix and IronWiFi integration enables you to level up your internet security as well as streamline your check-in process for users.

This integration will allow you to:

  • Improve WiFi security: Require Optix authentication before internet access is granted

  • Encourage consistent check-ins: Automatically check users in when they join the WiFi

  • Reduce admin overhead: Eliminate manual WiFi access management and check-in monitoring

  • Create a seamless member experience: Members don’t need to remember to manually check in

Note: Optix does not directly integrate with any vendors. Please ensure that your network provider is supported by IronWiFi prior to proceeding with this integration.

How the Optix and IronWiFi integration works

IronWiFi is a cloud-based RADIUS and captive portal platform that adds an authentication layer between users and your WiFi network.

When integrated with Optix, IronWiFi requires users to log in using their Optix username and password before accessing the internet.

Once authenticated:

  • WiFi access is granted

  • The user can be automatically checked in to Optix (if enabled)

This creates a seamless experience for members while giving admins greater visibility into who is present in the space.

Note: IronWiFi grants WiFi access only after a user successfully logs in with their Optix username and password. It does not check whether a user has an active plan, pass, or payment.
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To restrict WiFi access to users, you must control who is allowed to log in to Optix, for example, by:

  • Requiring users to have an active plan or allowance to access the Optix app

  • Disabling app access for inactive or unpaid users

IronWiFi then enforces WiFi access based on that Optix login permission.

How to connect IronWiFi and Optix?

The Optix and IronWiFi integration enables you to level up your internet security as well as streamline your check-in process for users.

Note: Listed features and functionality of this integration are dependent on the features of your network equipment and if your network equipment doesn't support them, the integration will not function as explained. In order to be able to authenticate with Optix credentials and automate the check-in process for users, the following is required:

  • RADIUS authentication and authorization

  • Configuration of an external captive portal

  • The ability for your devices to send accounting data to an external RADIUS server

For additional support, reach out to IronWifi at support@ironwifi.com.

Create a Captive Portal in IronWiFi

  1. Sign-up and/or sign-in to IronWiFi

  2. Select Networks from the left-hand side menu and create a new Network if no default Network is listed

  3. Navigate to the Capital Portal tab and create a Captive Portal for the Network

  4. Configure your router to use the new Captive Portal by following the instructions described in the IronWiFi documentation for your vendor

Note: Each Location should have its own Network if you are looking to automate the check-in process for users. Steps 2-4 should be repeated for each location and the routers/hardware used at each location will need to be selected/configured.

Create an API Key in IronWiFi

  1. Select Account from the left-hand side menu

  2. Scroll down to API Keys and click on Create Key

  3. Enter a name for the API key (i.e. Optix) and select your Role as Owner. Click Create

  4. Copy the API key shown on the screen and click Close.

Note: This key will only be shown once so be sure to copy the key for future reference

Integrating IronWiFi and Optix

  1. Click Apps & Integrations from the left-hand menu, then click Find new apps

  2. Scroll down and click IronWiFi

  3. Install IronWiFi

  4. Click Settings from the left-hand menu

  5. Click Installed apps and select IronWifi

  6. Click Connect and input your IronWiFi API Key and IronWiFi region

  7. Click the Add Captive Portal button and select the Location and the Capital Portal created for that Location

  8. Click Save and Sync

  9. Access the Walled Garden configuration of your router and include the Hostname: `ironwifi.optixapp.io` to the allowed IPs/Hostname

To enable users to be checked in automatically via IronWiFi, turn on the toggle ‘Check in users on Optix when they are on WiFi.

Note: When a user is removed from Optix, the user will also be removed from IronWiFi.

FAQs

Can I restrict WiFi access to only members or day pass users?

Not directly.

IronWiFi authenticates users based on their Optix login credentials, not their purchase history. To restrict access effectively, you should:

  • Control who is allowed to have an Optix account

  • Require an active plan, pass, or allowance to access the Optix app

  • Use check-in permissions to limit access

Troubleshooting

Users can’t authenticate to WiFi

Check that:

  • The user exists and is active in Optix

  • Your router supports RADIUS + captive portals

  • The correct Captive Portal is linked to the correct Location

  • ironwifi.optixapp.io is added to the Walled Garden

Automatic check-in isn’t working

Confirm that:

  • “Check in users on Optix when they are on WiFi” is enabled

  • The Location has its own Network and Captive Portal

  • The user has permission to check in

Need more help?

For network-specific configuration issues, contact IronWiFi Support at support@ironwifi.com. For Optix configuration questions, contact Optix Support.

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