When building an Automation with the Send an email step, you can choose which User or Admin the automated emails are sent to, and to whom the User or Admin will reply to.
To
To select who the email is sending to, you have 2 options:
Send to The account enrolled on the automation
Send to A specific admin
Reply to
When sending to The account enrolled on the automation, you are able to also select who that User will be able to reply back to.
There are 2 options:
Reply to The enrolled account's location admin
Reply to A specific admin
Hot tip! This is a great way to ensure that the admins responsible for specific areas of your business (ie. memberships vs. issues reported vs. lead nurturing) are looped into all appropriate conversations.
Advanced Options
At the bottom of the page you can view additional options for automated emails sent to Teams, and you have 2 options:
Email only the team admins
Email each team member
Ready to start using emails in Automations to help engage more leads?