- How do I download my venue's app?
- Introducing an enhanced mobile experience
- How do I enable background App Refresh?
- How do I enable location services?
- Do I need to be connected to the internet to access Optix?
- How do I log into the app?
- How can I request an export of my user data?
- How can I request that my user data be deleted?
- How do I edit my profile/account details?
- How do I change my email and/or push notification settings?
- How do I change the email address associated with my account?
- How do I change my password?
- How do I know if someone is available when I'm inviting them to a meeting?
- How do I favorite a room in Optix?
- How do I book a meeting room?
- How do I sync Optix bookings to my personal calendar?
- How do I book a desk?
- How do I view, edit, extend or cancel my bookings?
- How do I control if I appear in my venue's member directory?
- How do I post and comment on my venue's community feed?
- What do the 'dots' next to each of the users in the directory mean?
- How can I message other Optix users at my venue?
- Where can I find information about other users at my venue?
- How can I send a message out to multiple users at once?
- How do I edit my team details?
- What are teams?
- How does the team admin create their team in Optix?
- How do I add or remove members and team admins from my existing team?
- As a user, can I be listed in Optix as both an individual user and a member of a team?
- What are the differences in responsibility between a team admin and a venue admin?
- How do I pay my invoices?
- How do I email or download an invoice?
- What will I be billed for?
- Will I be billed if I'm part of a team?
- How do I add or remove my payment card information?
- When will I be billed?
- If I'm on a yearly plan, when does my access reset?
- What is a plan?
- How do I change, edit, or cancel my plan?
- How do I apply a plan to my booking?
- Why is some of my plan already consumed on the 1st day of the month?
- How do I accept a pending plan?