Venue administrators (known within Optix as 'venue admins') help you manage your organization's Optix account. As the Owner of your organization's Optix account, you have the ability to add as many additional venue admins as you'd like. To add additional administrators:
- Log into your optixapp.com subdomain
- Select Settings from the left-hand menu
- Select the Admins tab
- Click blue plus button
- Type in the email address of the admin, select their admin role, and click Save. They will receive an email notification and be directed to sharedesk.net to sign up for an account, if they do not already have one.
Understanding the different admin roles
There are four admin roles to choose from. The admin roles, listed from greatest access to most restricted access: Owner, Manager, Client Service, Reception.
Note: Only one admin can be assigned the role of Owner.
To learn which permissions each admin role has access to, click here.