- Log into your optixapp.com subdomain
- Select Dashboard from the left-hand menu
- Scroll to the 'Check-ins' section and click New Check-In
- Under 'User', type the email address of the user you'd like to check in
Note: If your organization has multiple venues, you'll also need to select which venue you're checking the user into by selecting one from the dropdown under 'Venue'.
- Review the user's plan details (including how many check-ins they have remaining), then click Confirm
- The user you've checked in will appear, with a green checkmark above their photo to indicate they've been successfully checked in
Note: If this user is on a plan with 'Daily Check-ins' allowance, one day will be deducted off their plan. If the user is not on a plan with 'Daily Check-ins' allowance, they will be charged the venue's day rate instead.
To learn how to cancel a user's check-in on their behalf, click here.