You can view a list of beacons and validate whether they are reporting data by viewing the Adoption Report in your Optix dashboard.
- Log into your optixapp.com subdomain
- Select Presence from the left-hand menu
- Select the Adoption tab
Here, the ‘Beacon Activity’ table shows when the beacons were last seen by an Optix app. Beacons will only send Optix data if they meet both of the following requirements:
- The beacon has detected a user within its vicinity and the user has an app with Bluetooth and Location Services enabled
- The beacon was correctly configured to your venue
If one or both of these requirements isn't met, the beacon's last activity recorded will show up in your Adoption Report as 'Over 7 days ago.'
If you believe a beacon is inactive because it wasn't set up properly, please contact the Optix Team.