To determine if a user has enabled auto-payments:
- Log into your optixapp.com subdomain
- Select the Users tab
- Search for the user that you'd like to review, and click their name
- Select Account from the side panel
- Next to Payment Method, you'll be able to see if they've set up auto-payments. If they have, you will see Payments Auto. If they haven't, you'll see Payments Manual
Note: Currently, as a manager you can only choose whether auto-payments are on or off if you are entering payment information on behalf of your users/teams. To learn how to do that, click here.
To determine if a team has enabled auto-payments:
- Log into your optixapp.com subdomain
- Select Users from the left-hand menu
- Select the Teams tab
- Search for the team that you'd like to review, and click their name
- Select Account from the side panel
- Next to Payment Method, you'll be able to see if they've set up auto-payments. If they have, you will see Payments Auto. If they haven't, you'll see Payments Manual
Note: Currently, as a manager you can only choose whether auto-payments are on or off if you are entering payment information on behalf of your users/teams. To learn how to do that, click here.