How do I contact the Optix Support team for additional support? If you need additional help for questions not answered in our Help Center articles, please send an email to our Optix Support Team and a Customer Experience Agent will get back to you. Related articles Where can I see which users are present right now and which users were checked in at my venue today? How do I remove the 'Desk Booking' section from my organization's Optix app? How do I reassign the team admin role to a new member?