In order to allow Optix to recognize when you're present at a venue, the app uses GPS location services. Therefore, you'll need to allow your app to access your phone's location services in order to operate accurately.
Location services can be switched on manually by following these steps:
- From your iPhone's home screen, tap the Settings icon
- Select Privacy
- Select Location Services
- First, ensure location services are 'on' overall (meaning the top of your location services menu matches the screenshot below)
- Next, scroll down to find the app and tap to select
- Tap Always to allow Optix to access your location