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When do invoices become overdue?
When do invoices become overdue?

As an admin, learn when users' invoices are overdue in your organization

Sarah L. avatar
Written by Sarah L.
Updated over a week ago

Invoice statuses change over time. Invoice status changes from 'due' to 'overdue' after a custom number of days. You can set the number of days under Settings > Features > Invoicing > Invoice policy.

Note: If an Overdue invoice fails to be processed with auto-pay, Optix will re-attempt to charge the User's payment method one more time, 4 hours after the first attempt.

Need more info on Invoices?

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